Privacy & Zero-Spam Policy
TruCover was built because we were tired of insurance "comparison" sites that exist to harvest your phone number and auction it to call centers. This page explains exactly what we collect, what we refuse to collect, and why.
What we never collect
- Your phone number. Every tool on TruCover, including the hospital directory, the room rent calculator, and the dispute letter generator, works with zero registration and zero phone-number forms.
- Your policy details. Everything you type into the dispute generator and calculator is processed in your browser and is never transmitted to TruCover servers. The statutory letter you generate is composed client-side and leaves your device only when you choose to email or print it yourself.
- Your name, email, or address. We do not ask, because we do not want it.
- Sellable leads. We do not sell, share, or broker your information to insurers, agents, or telecallers. Our business model is advisory and claims advocacy, not commission kickbacks.
What we do collect
- Anonymous, aggregated usage analytics. We load Google Analytics 4 with IP anonymization enabled and advertising signals disabled, to understand which tools are useful. No personally identifiable information is attached.
- Standard server logs. Our Cloudflare edge keeps routine request logs for security and performance monitoring.
You can block analytics entirely with any ad blocker or tracking protection; every feature of this site works without it.
Your dispute letters stay yours
The Regulation 20 notice generator runs entirely in your browser. The form fields are never uploaded. When you click "Email Official GRO Directly", your own mail client composes the email from your own account. When you print or save to PDF, the document is rendered locally. TruCover never sees the letter.
Data accuracy disclaimer
Hospital network information in this Phase 0 release is an illustrative sample dataset pending verification against insurer network filings. Insurer grievance contacts are compiled from public sources and may change; always confirm on the insurer's official website before serving a statutory notice. Policy clause summaries are simplified from Customer Information Sheets (CIS) and are not a substitute for reading your policy wording.
Contact
Questions about this policy? TruCover is an independent consumer information platform, not an insurance broker, corporate agent, or TPA registered under IRDAI regulations, and not a law firm.